NITROXYN
PREMIUM TIMEPIECES
Crafting Excellence...
PREMIUM TIMEPIECES
Crafting Excellence...
Find answers to common questions and get the support you need
Get instant help through our social media
Message us on Instagram
Send us detailed questions
support@nitroxyn.com
Speak directly with our team
+880 1577-007880
You can place orders through our social media platforms. Visit our Instagram or Facebook page, browse our products, and send us a direct message with your preferred watch model.
We accept various payment methods including bank transfers, mobile banking, and cash on delivery (where available). Payment details will be shared when you contact us through social media.
Yes, you can modify or cancel your order by contacting us immediately through the same social media platform where you placed the order. Changes may not be possible once the item has been shipped.
Yes, all Nitroxyn watches are 100% authentic and come with our quality guarantee. Each watch undergoes strict quality control before shipping.
Our watches feature premium materials including stainless steel cases, genuine leather straps, sapphire crystal glass, and Swiss/Japanese movements depending on the model.
Yes, our watches come in various case sizes typically ranging from 38mm to 44mm. Check our Size Guide page for detailed measurements and fitting information.
You can reach us through multiple channels: Instagram DM, Facebook Messenger, email at store.nitroxyn@gmail.com, or phone at +8801577007880. We respond within 24 hours.
Our customer support is available Sunday to Thursday, 10 AM to 8 PM BDT (GMT+6), and Saturday, 12 PM to 8 PM BDT (GMT+6). Friday is closed. Social media responses may be available outside these hours.
Yes, we provide technical support for all our watches including troubleshooting, maintenance tips, and warranty service guidance.